Account & Billing

Upgrade or Change Your Plan

Switch from Free to Pro or Enterprise at any time. Changes take effect immediately with prorated billing and no long-term contracts.

How to Upgrade

Go to Account Settings

Click your profile avatar in the top-right corner of the dashboard and select Account Settings from the dropdown menu. This takes you to your account management page where you can update your profile, security settings, and billing.

Click the Billing tab

In Account Settings, click the Billing tab in the left navigation. This page shows your current plan, usage statistics, payment history, and the available plan options you can switch to.

Select your desired plan

Review the available plans: Free, Pro, and Enterprise. Each plan card shows the included features, response limits, and pricing. Click the Upgrade button on the plan that best fits your needs.

Choose monthly or annual billing

Toggle between monthly and annual billing cycles. Annual billing saves up to 20% compared to paying month-to-month. Both options are commitment-free and you can switch between them at any renewal.

Enter payment details

Enter your credit card information in the secure payment form. All payments are processed through Stripe and your card details are never stored on SurveyFill servers. If you already have a card on file, it will be pre-selected.

Confirm your upgrade

Review the order summary showing your new plan, billing cycle, and total amount. Click Confirm Upgrade to complete the process. Your new plan activates immediately and you gain instant access to all upgraded features.

What Happens When You Upgrade

Changes take effect immediately. As soon as you confirm the upgrade, your account is switched to the new plan. There is no waiting period or manual activation step.
Prorated billing for the current cycle. You only pay the difference for the remaining days in your current billing period. If you upgrade mid-cycle, the charge is calculated proportionally.
All existing surveys preserved. Your surveys, responses, analytics data, and integrations remain exactly as they are. Nothing is lost or reset during the upgrade process.
New features available instantly. Upgraded features like API access, advanced analytics, higher response limits, and ERP integrations are unlocked the moment your upgrade is confirmed.